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+1 (267) 908-0872
Philadelphia, PA 19125

©2019 by Elements of Aura

Frequently Asked Questions

What is your shipping policy?

 

We ship globally. Shipping is free within the continental US, when purchasing over $40. Yay!

 

 

What is your return policy?

 

Returns are accepted within 30 days. Please contact us with any questions or concerns and we'll do our best to make sure you're happy with your purchase.

 

 

Where are your products made?

 

Our manufacturing happens in two locations. One is in Philadelphia Pennsylvania. The second is in Wilmington Delaware, where we partner with ServiceSource, a job placement agency for disabled youth and veterans.

 

 

Where do your materials come from?

 

We make sure that all of our materials are ethically sourced. Our abalone shells come from food processing plants in Mexico. They are the waste bi-product and we bring them in-house and clean them. Our Palo Santo comes from Ecuador. It is only harvested win a tree branch falls or the tree naturally dies. Our sage is grown by multi generational, family owned farms in Southern California. It is harvested only within an appropriate harvesting window and the roots are never harmed. Or crystals are sourced from all around the world and we work with a supplier right here in Philadelphia to make those connections. We trust and honor our relationship with all of our second and third tier crystal suppliers.

 

 

Do you make custom kits?

 

Yes! We love to make bespoke kits and designed specifically for our customers to offer what they need for their own beautiful Rituals. We offer this service for brands, boutiques, wedding party gifts, swag bags, and more. Please contact us HERE to start designing!

 

 

Do you sell our products wholesale?

 

We do! You can fill out an application HERE!